Need to reach us?

We're here and ready to help. Whether you have a question about our courses, need technical support, or want to explore how our platform works for your learning goals, just send us a message. Real people read every inquiry.

Three ways to connect

Pick whichever method feels most comfortable. We respond to everything within one business day, usually much faster. Our team works across multiple time zones to support learners worldwide.

Email us directly

support@kalorithiq.com

Best for detailed questions or when you need to attach files

Call our team

+27 81 365 3718

Available Monday to Friday, 9 AM to 6 PM SAST

Visit our office

01, Tourism Centre, 60 Park Rd
Willows, Bloemfontein, 9301
South Africa

Send us a message

Fill out the form below and we'll get back to you as soon as we can. The more detail you provide about your question or situation, the better we can help.

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Find us in Bloemfontein

Our office is located at 01, Tourism Centre, 60 Park Road in the Willows area of Bloemfontein, 9301, South Africa. We're positioned in the heart of the city, easily accessible from major routes and public transport connections.

Quick answers to common questions

Before you reach out, check if your question is covered below

How quickly will I hear back?

We aim to respond to all inquiries within one business day. Email queries typically get answered within a few hours during business hours. Phone calls are handled immediately when our team is available, Monday through Friday, 9 AM to 6 PM South African Standard Time.

Can I visit your office without an appointment?

While walk-ins are welcome, we recommend scheduling ahead to ensure someone from the right team is available to help with your specific needs. This way, we can dedicate proper time to your questions without interruptions. Just give us a call or send an email to set something up.

What if I'm in a different time zone?

Our learners come from all over the world, and we work with multiple time zones daily. Email is usually the best option for asynchronous communication. When you fill out the contact form, mention your time zone and preferred contact times, and we'll coordinate accordingly.

Do you offer technical support for platform issues?

Absolutely. If you're experiencing any technical difficulties with course access, video playback, quiz submission, or any other platform feature, reach out through any channel. Our support team can often resolve common issues quickly over email or guide you through troubleshooting steps by phone.

Need to reach us?

Three ways to connect

Email us directly

Call our team

Visit our office

Send us a message

Find us in Bloemfontein

Quick answers to common questions

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